At Anormic.net, customer satisfaction is important to us. However, due to the nature of our products and business model, we have specific policies regarding refunds and returns that are outlined below.
1. Print-on-Demand Products
All printed products are made on demand specifically for each order. Because of this, we do not offer returns or exchanges for print-on-demand products. Please ensure that all information, such as sizes, colors, and designs, is correct before placing your order. If there is an issue with the quality of the print or a defect in the product, please contact us at [Your Support Email] within 7 days of receiving your order, and we will work with you to resolve the issue.
2. Digital and Downloadable Products
Refunds are not available for digital or downloadable products due to the intangible nature of these goods. Once a digital file has been downloaded, it cannot be returned. Please make sure you review all details before purchasing any digital products.
3. Affiliate Products
Some of the products available on our website are offered through affiliate partners. For these affiliate products, the return and refund policies are determined by the affiliate shop owner. Please refer to their policies for more information or contact the affiliate shop directly with any concerns.
4. Defective or Damaged Products
In the rare event that you receive a defective or damaged product, please contact us at [Your Email] within 7 days of receiving the item. Provide photos and a description of the issue, and we will review your case for a possible replacement or refund.
5. Contact Information
If you have any questions about our refund and return policy, feel free to reach out to us at info@anormic.net . We are here to assist you with any concerns or inquiries.
Thank you for your understanding and support!